Factory Repair Service

Utility Solutions, Inc. offers Factory Certified Repair services for our Load Break tools. Repairing these products requires unique skills, parts and tools that are offered by our factory. This ensures the safest and most reliable tools are in the field and ready for live line work.

For cross reference and technical support, please contact techsupport@utilitysolutionsinc.com.

Benefits

• Factory Trained Professionals – Utility Solutions, Inc. maintains a highly trained and skilled staff of repair technicians.
• Safety – Our Factory Certified Repairs produce safe, consistent and reliable tools and products for live line work.
• Fast Service – We can service tools and products in 10 business days or less*.
• Extended Warranty – Using our Factory Certified Repair Service includes a 1-year warranty on parts and labor.*
• Instructions – Our Factory Certified Repair Service is easy to use; no RMA or pre-approval is necessary.

Instructions

1. Download, print and fill out a Repair Service Form or complete the Online Form.
2. Carefully pack and ship the tool to Utility Solutions, Inc., Attn: Repair, 101 33rd Street Drive, S.E., Hickory, NC 28602.
3. Upon receipt of your tool, an acknowledgment or estimate of repairs will be sent to you.

*Download the Factory Repair Service Brochure for complete details.