Repair Service Form

NOTICE: As of January 1st 2024, 1st Generation Break-Safe tools are no longer serviced and can be identified using the following Identification Guide.

Contact Customer Service ([email protected]) or (828)323-9814 for additional information.

Fill out the information below.
Safely pack the tool in order to prevent damage during shipping. An RMA (Return Material Authorization) is NOT required.
Print this form and include it with the tool/s.

Sending tools to us WILL incur charges.

Standard Level services will be processed and charged automatically. Tools requiring above standard level will be quoted and require approval.
Tools will be returned after 90 days if services not approved.

"*" indicates required fields

First name*

Last name*

Ship To Company*

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Phone*

Email*

Product Needing Repair*

Qty (1 form per Product Type)

Product Needing Repair

Serial Number

Repair Description

NOTICE

Irreparable tools will be disposed of at Utility Solutions upon approval.
Load-Ranger tools manufactured before 2008 have limited services.
1st Generation Break-Safe Tools will be considered irreparable.

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